Announcements Technology

Fast Track Ready Partner!

We are thrilled to announce that Information and Communication Technology W.L.L has officially become a Fast Track Ready Partner! 

As a FastTrack Ready Partner, we are approved by Microsoft to deliver the FastTrack guidance to your organization to help you enable a hybrid work scenario. In addition, we offer enhanced services designed to help you accelerate your deployment and gain user adoption of Microsoft 365.

What is Fast Track?

Microsoft FastTrack is a complimentary benefit included with your eligible Microsoft 365 subscription at no additional cost.

Who is eligible for Fast track benefits?

       Customer with more than 150 or more Microsoft 365 license are eligible for availing fast track benefits.

Here are some key benefits you can expect from our engagement

  • Expedited Project Delivery: Our partnership allows us to leverage streamlined processes and best practices, enabling us to complete projects more efficiently without compromising on quality.
  • Ongoing access to the Fast track specialist: Our team has undergone rigorous training and gained specialized knowledge in the latest technologies and solutions, enabling us to offer cutting-edge solutions tailored to your specific needs.
  • Onboarding and adoption guidance.
  • Expert guidance for support services.
  • Best practices, self-serve tools, resources and remote adoption workshops.

What is out of scope of Fast track scope and is customer responsibility.

  • On-site Hands-on configuration
  • Implementation project management
  • User change management and process optimization
  • Active Directory remediation
  • Network configuration and bandwidth testing
  • Hybrid environment configuration and deployment
  • User communications and product training delivery
  • LOB, third-party app remediation and business solutions
  • Email and file migration (for less than 500 seats)

Why should You choose Information and Communication Technology W.L.L?

  • ICT is one of the only two organizations in Qatar to approved deliver the FastTrack benefits to customers.
  • ICT is one of cloud leaders in the market with unique and extensive expertise of delivering enterprise Azure and Microsoft 365 Project following Qatar Reference Architecture and best practices.
  • ICT has the best capability, capacity, and domain experience to successfully implement and roll-out the Azure Infrastructure and applications migration.
  • ICT has 5 Solution Partners and 10 Advanced specializations. These accreditations are awarded after rigorous audit and validation to confirm our capability to deliver specialized services and support according to Microsoft’s highest technical standards with an independent audit.

Microsoft Specialization:

  • Kubernetes on Azure
  • Modernization of Web Applications
  • Analytics on Microsoft Azure.
  • Microsoft Windows Virtual Desktop
  • Calling for Microsoft Teams
  • Cloud Security
  • Identity and Access Management
  • Information Protection and Governance
  • Threat Protection
  • Infra and Database Migration

Solution Partner:

  • Solutions Partner for Infrastructure (Azure)
  • Solutions Partner for Data & AI (Azure)
  • Solutions Partner for Digital & App Innovation (Azure)
  • Solutions Partner for Modern Work
  • Solutions Partner for Security

ICT named Partner for the year QATAR, by Microsoft for the 4th time

Information and communication technology W.L.L. today proudly announced it has won the 2019 Microsoft CountryPartner of the Year Award for QATAR. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. Information andCommunication Technology W.L.L. (ICT) Managing Partner, Abdul Salam Knio said that “ICT is very excited about this recognition, which came up as a result of hard work by ICT team, focus on key technologies that Microsoft are leading in,and commitment towards the Digital economy development in Qatar.” Awards were presented in several categories, with winners chosen from a set of more than 2,900entrants from 115 countries worldwide. ICT W.L.L. was recognized for providing outstanding solutions and services, as well as representing excellent subsidiary engagement in QATAR. The MicrosoftCountry Partner of the Year Awards honor partners at the country level that have demonstrated business excellence in delivering Microsoft solutions to multiple customers over the past year. This award recognizes ICT W.L.L. as succeeding in effective engagement with its local Microsoft office while showcasing innovation and business impact, driving customer satisfaction, and winning new customers. “We are honored to recognize Information and Communication Technology W.L.L. of QATAR as aMicrosoft Country Partner of the Year,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp. “ICT W.L.L. has distinguished itself as an exemplary partner, demonstrating remarkable expertise and innovation to help customers achieve more.” The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions over the past year.

Digital Business Transformation by ICT

Are you considering to embrace the digital business transformation? Watch our video to lean about the reasons why should you do, and how can ICT help your organization in this journey.


The Fourth Industrial Revolution is here – are you ready?

A mix of hope and ambiguity.

The concept of digitizing everything is becoming a reality. Automation, artificial intelligence, IoT, machine learning and other advanced technologies can quickly capture and analyze a wealth of data that gives us previously unimaginable amounts and types of information to work from. Our challenge becomes moving to the next phase—changing how we think, train and work using data—to create value from the findings obtained through advanced technologies.”

Are the leaders of businesses and government agencies ready to harness the full potential of Industry 4.0 to benefit their clients, their people, their organizations, their communities and society more broadly?

That’s the core question explored in a recent Deloitte Global survey that sought to measure business and government readiness for the Fourth Industrial Revolution—or “Industry 4.0.”

The survey polled 1,600 C-level executives across 19 countries, coupled with select interviews. What ultimately emerged was a picture of the opportunities and challenges these global leaders saw in creating new value in a changing world—a picture that conveys both hope and ambiguity.

Industry 4.0 signifies the fourth in a series of industrial revolutions, which are characterized by their ability to transform economies, jobs and even society itself through the introduction of new technologies and processes.

Beginning in the late 18th century with the advent of steam power and the invention of the power loom, the first industrial revolution ushered in mechanization and radically changed how goods were manufactured. In the late 19th century, electricity and assembly lines made mass production possible, giving rise to the second revolution. Many cite the third revolution as beginning in the 1970s, when advances in computing enabled us to program machines and networks, powering automation.

Definitions for Industry 4.0 abound, but the change it portends at its core is the marriage of physical and digital technologies such as analytics, artificial intelligence, cognitive technologies and the internet of things (IoT). This marriage of the physical with the digital allows for the creation of a digital enterprise that is not only interconnected, but also capable of more holistic, informed decision making. In a digital enterprise, data collected from physical systems are used to drive intelligent action back in the physical world. It is the possibilities arising from these feedback loops that generate abundant opportunities for new products and services, better ways to serve customers, new types of jobs and wholly new business models.

As in the previous industrial revolutions, the impact of these changes has the potential to ripple across industries, businesses and communities, affecting not just how we work, but also how we live and relate to one another. But this time, the revolution is advancing at extraordinary speed, driven by technologies developing at an exponential rate. Amid shifting demographics and unprecedented global connectivity—not just technological, but also social and economic—Industry 4.0 can herald greater opportunities than any that came before it. And greater risks.

To explore the question of “readiness” for Industry 4.0, Deloitte Global’s survey of C-level executives focused on four major areas:

  1. Social impact. What do these executives see as their roles in making the world a better place in the age of Industry 4.0—not just for their organizations, but for society as a whole?
  2. Strategy. How are executives using Industry 4.0 technologies to shift their mindsets, revolutionize their decision making and inform their business strategies to create new value?
  3. Talent and the workforce. How are executives readying their current talent strategies and workforces for the changes Industry 4.0 will bring, and where will new talent come from?
  4. 4. Technology. Do executives see Industry 4.0 technologies as a toolset to improve business as usual, or are they harnessing the full potential of smart technologies to enable digital-physical integration, holistic decision making and new business models?

Figure 1: Which of the following entities do you believe will have the most influence over how Industry 4.0 will shape society? (Select up to 3)

What we discovered is that while executives conceptually understand the changes Industry 4.0 will bring, they are less certain how they can take action to benefit from those changes. In each of the four areas of impact, the survey uncovered some tension between hope and ambiguity:

1. Social impact.

Optimism vs. ownership: While executives see a more stable future with less inequality, they are less convinced about the role they or their organizations have to play in influencing society in an Industry 4.0 era.

  • Executives overwhelmingly (87 percent) believe Industry 4.0 will lead to more social and economic equality and stability, and two out of three say business will have much more influence than governments and other entities shaping this future.
  • However, less than a quarter believe their own organizations hold significant influence over societal key factors such as education, sustainability and social mobility.
2. Talent and the workforce.

Evolution vs. revolution: Executives lack confidence that they have the right talent in place to be successful in Industry 4.0. They say they are doing all they can to build the right workforce, but their responses show talent remains low on their list of priorities.

  • Only a quarter of executives are highly confident they have the right workforce composition and the skill sets needed for the future.
  • However, talent and HR are a relatively low priority (17 percent), despite 86 percent of executives saying they are doing everything they can to create a better-prepared workforce for this new era.
3. Technology.

Challenged vs. prepared: Executives understand they need to invest in technology to drive new business models; however, they have a hard time making the business case for that investment because of a lack of internal strategic alignment and short-term focus.

  • Executives say their current technology investments are strongly driven by technology that can support new business models, which they say will have one of the greatest impacts on their organizations over the next five years.
  • However, very few executives say they have a strong business case for investing in advanced technology. When asked what the hindrances were, executives most often point to a lack of internal alignment (43 percent), a lack of collaboration with external partners (38 percent) and a focus on the short term (37 percent).