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Announcements Technology

Information and Communication Technology (ICT) Wins Microsoft Partner of the Year Award

Recognized for groundbreaking achievements and innovations in Artificial Intelligence

The ICT team celebrating their major award from Microsoft. Photo credit: ICT

Information and Communication Technology W.L.L (ICT) has been honored with the 2024 Microsoft Partner of the Year Award for Qatar. This prestigious recognition was announced on June 28 as part of the global MCAPS Start for Partners program.

The Microsoft Partner of the Year Awards program celebrates partners who deliver exemplary solutions built on Microsoft Cloud and platforms. The award citation specifically highlights ICT’s significant achievements and innovations in Artificial Intelligence.

Microsoft recognized ICT for its standout accomplishment: “Information and Communication Technology – using Microsoft Azure OpenAI – developed an AI Virtual BOT and a smart assistant to facilitate government-citizen interaction for The Ministry of Communication and Information Technology.”

Jawad Alam, Deputy General Manager of Information and Communication Technology, remarked, “In 1997, ICT became the first Microsoft partner in Qatar. Over the past 27 years, our partnership with Microsoft has driven innovation and growth, culminating in this proud moment where we receive the Partner of the Year Award 2024.”

He added, “This award is a testament to our dedication and success in spearheading Qatar’s digital transformation. We extend our gratitude to the entire Microsoft team for their support and to our dedicated local Microsoft team. Our commitment remains to always strive for excellence.”

The Microsoft announcement further acknowledged ICT’s deep commitment to understanding customer objectives and needs, creating transformative solutions and services that address real business challenges, and helping customers achieve successful business outcomes.

Learn more about this year’s award winners by reading the official Microsoft announcement blog.

About Information and Communication Technology

Information and Communication Technology is a member of East Gulf Group and part of the MDS System Integration Group. Over the years, ICT has been able to build on its long experience to address customer business requirements and challenges with cutting-edge infrastructure solutions. By capitalizing on its business and technology knowledge, ICT effectively contributes to the local IT evolution and development that the State of Qatar is witnessing.

To develop a focus on digital transformation, ICT offers its services portfolio through two divisions: ICT- Systems (hardware and systems), and ICT-Digital (software and digital services). ICT-Digital offers a set of services to enterprise customers such as: Cloud/multi-Cloud solutions & services, Data Platforms, Big Data Analytics, IoT/IIoT, Cybersecurity, Digital transformation advisory services, industry-specific digital business use cases, etc.

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Announcements Technology

Fast Track Ready Partner!

We are thrilled to announce that Information and Communication Technology W.L.L has officially become a Fast Track Ready Partner! 

As a FastTrack Ready Partner, we are approved by Microsoft to deliver the FastTrack guidance to your organization to help you enable a hybrid work scenario. In addition, we offer enhanced services designed to help you accelerate your deployment and gain user adoption of Microsoft 365.

What is Fast Track?

Microsoft FastTrack is a complimentary benefit included with your eligible Microsoft 365 subscription at no additional cost.

Who is eligible for Fast track benefits?

       Customer with more than 150 or more Microsoft 365 license are eligible for availing fast track benefits.

Here are some key benefits you can expect from our engagement

  • Expedited Project Delivery: Our partnership allows us to leverage streamlined processes and best practices, enabling us to complete projects more efficiently without compromising on quality.
  • Ongoing access to the Fast track specialist: Our team has undergone rigorous training and gained specialized knowledge in the latest technologies and solutions, enabling us to offer cutting-edge solutions tailored to your specific needs.
  • Onboarding and adoption guidance.
  • Expert guidance for support services.
  • Best practices, self-serve tools, resources and remote adoption workshops.


What is out of scope of Fast track scope and is customer responsibility.

  • On-site Hands-on configuration
  • Implementation project management
  • User change management and process optimization
  • Active Directory remediation
  • Network configuration and bandwidth testing
  • Hybrid environment configuration and deployment
  • User communications and product training delivery
  • LOB, third-party app remediation and business solutions
  • Email and file migration (for less than 500 seats)


Why should You choose Information and Communication Technology W.L.L?

  • ICT is one of the only two organizations in Qatar to approved deliver the FastTrack benefits to customers.
  • ICT is one of cloud leaders in the market with unique and extensive expertise of delivering enterprise Azure and Microsoft 365 Project following Qatar Reference Architecture and best practices.
  • ICT has the best capability, capacity, and domain experience to successfully implement and roll-out the Azure Infrastructure and applications migration.
  • ICT has 5 Solution Partners and 10 Advanced specializations. These accreditations are awarded after rigorous audit and validation to confirm our capability to deliver specialized services and support according to Microsoft’s highest technical standards with an independent audit.


Microsoft Specialization:

  • Kubernetes on Azure
  • Modernization of Web Applications
  • Analytics on Microsoft Azure.
  • Microsoft Windows Virtual Desktop
  • Calling for Microsoft Teams
  • Cloud Security
  • Identity and Access Management
  • Information Protection and Governance
  • Threat Protection
  • Infra and Database Migration


Solution Partner:

  • Solutions Partner for Infrastructure (Azure)
  • Solutions Partner for Data & AI (Azure)
  • Solutions Partner for Digital & App Innovation (Azure)
  • Solutions Partner for Modern Work
  • Solutions Partner for Security
Categories
Announcements

ICT has signed an agreement with EY to offer cyber technology solutions to address an increasing demand for cybersecurity services.

Information and Communication Technology W.L.L. (ICT) has signed an agreement with EY to offer cyber technology solutions to address an increasing demand for cybersecurity services. Through the collaboration, clients in the state of Qatar will benefit from a range of technologies, including access to the EY MENA Digital Security Operations Center (DSOC), that can protect a client’s digital presence while minimizing digital risk.

“We are very excited to offer our customers reliable and trusted cybersecurity services in this digital transformation era,” said Abdul Salam Knio, Managing Partner of ICT.

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Announcements

ICT receives the Digital Transformation award as part of Microsoft Ramadan Dinner on May 29th, 2018

“ICT is very honored to receive this award, and to realize the traction that Digital Transformation is having with key enterprise organizations in different industries. This gives us a bigger motive to keep driving this transformation” Abdul Salam Knio, Managing Partner of ICT said.